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FAQs

Resident Services / FAQs

To change your password, log in to your portal. On the banner, next to Logout click the USER icon and you will see your display name. Click your display name and you will be directed to the Manage Profile page. Next, click on Manage Password. Your new password: Can be a mixture of letters, numbers, and punctuation. Must be at least 6 characters. Is case sensitive - passwords must be entered exactly, so if you use capital letters in creating your new password you must use them whenever you use the new password to log in (e.g. "miami115" vs "MIAMI115"). We recommend you don't use common words or names that could easily be guessed by someone else.

If you forgot your Username or Password please click HERE and follow the instructions.

No, once you are assigned a username and your account is active your username cannot be changed.

Tuesdays and Fridays. Please use the back door to place garbage inside dumpster.

Unfortunately, we have no recycling.

City of Homestead Solid Waste Dept., 548 SE 6th Avenue, Homestead, Florida, Monday through Saturday from 8:00 am to 4:00 pm and Sunday from 8:00 am to 12:00 pm.

Contact the property manager. The cost of the decal is $25.00 payable via personal check, cashier’s check or money order. Your vehicle will need to be present at the time of purchase. Please bring vehicle registration.

Contact the property manager. The cost of the fob is $15.00 payable via personal check, cashier’s check or money order. Must be a registered resident.

Park head-in and license plate with valid registration sticker.

When you receive the call on your phone from the callbox:

▪️Press 9 for regular size vehicles

▪️Press 2 for LARGE vehicles ONLY (this opens both poles and gate)

The on-site property manager is available Monday - Friday, from 9:00 am to 5:00 pm

Telephone: (305) 315-3613

Email: manager@groveatvenetia.com

In person: Gate house

If you have an emergency (roof leak, clogged pipe etc) after hours, contact Affinity Management Services at (305)325-4243 (Press 1 for emergencies)

For Certificates of Insurance, please send requests to: info@lljrisk.com & include the following info:

1. Name of Association;

2. Unit Owner or Full Buyers Name;

3. Full Property Address;

4. Name of Bank or Mortgage Company;

5. Full address of Bank or Mortgage Company;

6. Loan Number.

Miami-Dade offers FREE inspections and spraying. Dial 311, request via app @305mosquito or Click Here

Report Tegu sightings via IveGot1 app; 1-888-483-4681; or IveGot1.org. Want to learn more, Click Here

You can contact the property manager or self-report Click Here

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