FAQ

To register for online payments, please visit https://login.clickpay.com/affinity/ and click “Register”. If you received an email from ClickPay or your managing agent regarding this payment option, your account already exists and can be accessed by clicking the link emailed to you or by requesting a password reset email from the log in page.

Once you’ve created your profile, you’ll need to link your unit(s) to your account using your street number and ZIP code. Affinity Management Services has assigned you a unique account number, which can be found on your billing statement. If you haven’t received your statement or are unsure of your account number, please contact ClickPay or reach out to us via email at info@hammockscommunityassociation.info for assistance.

The new management company is Affinity Management Services, visit our website: www.managedbyaffinity.com.

If you’d like to have your payments withdrawn automatically, simply visit the Auto Pay tab in your account to get started. Select your payment method, the month you would like your payments to start, and the day/frequency for your payments. You can set up payments to run until canceled or have them run for any period of time.

Recurring payments can typically be set up as a Fixed Payment or for the Full Amount due.

Payments made by e-check (ACH) before 9:00PM EST on any given business day will typically debit from your bank account and settle the following business day.

Payments made by debit or credit card can take 3-4 business days to settle depending on the date/time of the payment and the type of card.

For help with your account or setting up payments online, please contact us through our help center at www.ClickPay.com/Help, by email at support@clickpay.com or by phone at 1.800.533.7901 (option 1).